The Edge Series Seminars | Module 1: Hiring | Module 2: Customer Service | Module 3: Leadership
Date and Time
Wednesday Mar 1, 2017 Wednesday May 31, 2017
9:00 AM to 12:00 PM (Noon)
MODULE 1 : Hiring
Wednesday, March 1st, 2017
Wednesday, March 29, 2017
MODULE 2 : Customer Service
Tuesday, April 11, 2017
Wednesday, April 26, 2017
MODULE 3: Leadership
Wednesday, May 17, 2017
Wednesday, May 31, 2017
Location
Chances Casino Boardroom
22710 Lougheed Highway
Maple Ridge, BC V2X 2V6
Fees/Admission
Each Module consists of parts 1 & 2.
$225 for all 3 Modules
Completion of all 3 modules results in an Employee Management Certificate
Refund Policy:
Registration Fees are fully refundable up to one week before the commencement of each Module.
Our Guarantee:
If you are not completely satisfied with our workshops, your registration fees will be refunded to you less a $25 processing fee. Refunds will be applicable after completion of one full Module and before commencement of the next Module.
Contact Information
Engagement By Design
Send Email
Description
There is still time left to register for our next two modules on customer service and leadership, register today to secure your spot!
Business is simple until you add people! Ridge Meadow Chamber of Commerce is pleased to offer The Edge Series Workshops - six three-hour workshops that will enhance your business's people practices and your bottom line. Modules may be taken individually, or collectively to achieve an Employee Management Certificate.
Who should attend: The workshops were developed for business owners, managers, supervisors, Human Resources professionals and all others interested in increasing bottom-line business results through people-centred employment practices.
Module 1: The Hiring Edge
Part 1: Hiring for Fit and Working with People
Wednesday, March 1, 2017
Part 2: Onboarding and Probationary Employee Management
Wednesday, March 29, 2017
Module 2: The Customer Service Edge
Part 1: Teamwork for Customer Service Delivery
Tuesday, Apr 11, 2017
Part 2: Engaging Customer Service
Wednesday, April 26, 2017
Module 3: The Leadership Edge
Part 1: Emotional Intelligence
Wednesday, May 17, 2017
Part 2: Developing Team Commitment
Wednesday, May 31, 2017
Barb Ruscheinski, B. Comm.
Subsequent to earning a Bachelor of Commerce Degree specializing in Human Resources, Barb has had more than 25 years of experience in the field, including 15 years at the senior managerial level. More about Barb here.
Dale Choquette CPP, DTM
Dale Choquette is the President of Audacious Living Inc. (marketed as Dale Choquette.com) and founder of The Marathon Principle. Her company specializes in working with companies to build strong teams and resilient leaders for optimal business results. More about Dale here.
